Revolut, a financial technology company, did not respond positively to his return requests for the loss of crypto assets by Bulgarian citizen Tzoni Raykov. Raykov is claimed to have lost their presence as a result of a technical error that occurs when transferring USDC $ 1,500 from a separate wallet to Revolut account.
Transfer transactions
Raykov made a $ 10 trial transfer before starting transactions. In this process, the Polygon POS (Proof of Stake) selected by selecting the network and the process was completed without problems. However, there was a problem because a different network was selected when making the same existence.
In the transfer of $ 1,500, Raykov used the “Polygon (Bridged) option and sent by the USDC to the Bridged version, USDC.E. Revolut, USDC.E did not support the assets could not be performed. For this reason, it was reported that the relevant amount was not reflected in Raykov’s account or could not be returned.
Errors in crypto transfers
Revolut, in line with the information given to the BBC about the problem, because of technical difficulties to support all tokens and network combinations, he said.
Revolut: “Due to the standard industry application, the rescue of unreliable assets is excluded from the scope of the job description of our company.”
Raykov said Revolut’s instructions are not open enough. The person states that he is a victim because of the problem and will continue his struggle to compensate for his loss.
The incident caused controversy on the effect of technical problems related to the use of different network options on crypto asset transfers. The legal and technical dimensions of the problem seem to be evaluated by the relevant parties in the process. When you send a network from a network that is not supported under the current conditions, you need to expect the platform to support the network to reflect the balance to your account. Therefore, you should make your shipments accordingly by checking which network and version of the recipient address supports.
The article states that the situation reveals the disputes between both the customer and the technology provider. In order to prevent such situations, the network option and transaction instructions used during the transfer process should be clarified.
Responsibility Rejection: The information contained in this article does not contain investment advice. Investors should be aware that crypto currencies carry high volatility and thus risk and carry out their operations in line with their own research.
